Reference

Terms That Govern Your 9x99 Account

These terms set out the rules between you and 9x99 whenever you open an account, make a deposit, or use any part of the platform.

Account eligibility conditionsbKash, Nagad, Rocket deposit rulesWithdrawal verification stepsAccount suspension groundsGoverning jurisdiction clause

Browse the Lobby Read FAQ

TERMS CONTACT PATHS

Reach Us About These Terms

If any clause in these terms is unclear, or if you believe an account action was taken incorrectly under these terms, our support team can review the record with you. Have your registered bKash, Nagad, or Rocket number ready so we can locate your account quickly. We handle terms-related queries through the channels below.

Team online

Live Chat

Start a live chat session from your account dashboard. Give your registered mobile wallet number and describe the terms clause you need reviewed.

Email Support

Send a detailed message to our support address. Include your account ID and the specific term you are querying so the team can respond with the relevant clause.

Help Centre

Our help centre holds the current version of these terms alongside common account questions. Access it directly from the menu in your mobile browser or account settings.

What These Terms Cover and How They Apply

9x99 Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By creating an account on 9x99, you confirm that you have read and accepted every clause in these terms. The terms apply to all activity on the platform — deposits through bKash, Nagad, or Rocket; withdrawals back to your registered wallet; use of the sportsbook, live

1
casino tables, or slot rooms; and any communication with our support team. We may update these terms when platform conditions change, and the version active on the date of your action is the one that governs that action. If a term conflicts with a local legal
2
requirement in Bangladesh, the local requirement takes precedence where that requirement is enforceable in your eligible region. We do not accept accounts from regions where access is prohibited under local law. Account holders are responsible for knowing whether use is lawful where they are. Any breach
3
of these terms — including providing false registration details or attempting to misuse payment rails — may result in suspension or permanent closure of the account. Funds held in a wallet at closure will be processed according to the withdrawal verification procedure in place at that
4
time.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

HOW WE ENFORCE THIS

How 9x99 Handles Account Compliance

Compliance with these terms is monitored at the account level. Payment verification, session activity, and wallet matching are all checked against the conditions you agreed to at registration. We store the version of the terms you accepted and can provide that record on request through support.

Wallet Name Matching Your account name must match the name on your bKash, Nagad, or Rocket wallet. Mismatches trigger a manual verification step before any withdrawal is released.

Terms Version Record We keep a record of the terms version active when you registered and when any material update was accepted. You can request this record through live chat or email.

Account Suspension Process If a breach is identified, the account is reviewed before any suspension is applied. You will be notified via your registered contact and given a route to appeal through support.

Regional Eligibility Check Access depends on local law and eligible regions. We run eligibility checks at account creation and reserve the right to restrict access if regional conditions change.

Common Questions About These Terms

These are the questions we get most often about how our terms work and what they mean for your account. Each answer reflects the current version of the terms.

Yes. Every deposit action — whether through bKash, Nagad, or Rocket — is covered by these terms. The version active on the date of the deposit is the one that applies to that transaction.

We notify account holders when material changes are made. The updated terms are posted on this page and you are considered to have accepted them by continuing to use the account after the change date.

Any balance in your account wallet at the time of closure is processed through the standard withdrawal verification procedure. The registered bKash, Nagad, or Rocket number is used for the return transfer.

Access and eligibility depend entirely on your local law and your eligible region. Where local law prohibits use, these terms do not override that prohibition. You are responsible for checking your own legal position.

Contact support via live chat or email with your account ID and the specific action you want reviewed. The team will check the terms version in effect at the time and respond with the relevant clause.

Wallet name matching is a core verification step under these terms. It ensures withdrawals reach the correct account holder and prevents unauthorised use of another person's bKash or Nagad wallet.

Reference

Terms & Conditions

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Access may be available only where local law permits.

InfoFAQ InfoKing Cricket Live AccountRegister

Terms That Govern Your 9x99 Account

Reach Us About These Terms

Live Chat

Email Support

Help Centre

How 9x99 Handles Account Compliance

Common Questions About These Terms

01 Do these terms apply every time I deposit via bKash or Nagad?

02 Can 9x99 change these terms without telling me?

03 What happens to my wallet balance if my account is closed under these terms?

04 My local law may restrict online gaming — how do these terms handle that?

05 How do I dispute an account action taken under these terms?

06 Why does my registered name need to match my mobile wallet name?

Terms & Conditions

Related pages

Related pages